These Conditions of Sale (hereinafter referred to as "General Conditions"), regulate only the contractual relationships between the customer site www.shop.poschette.it (hereafter referred to as "Customer") and the seller ASTALD SRL, (hereafter referred to following "Poschette").
These General Conditions are the only ones to be applied and replace all other conditions, except in the case of express written consent.
Poschette may be under an obligation to amend some of these provisions; We therefore suggest customers to read the General Conditions at each site visit shop.poschette.it (hereinafter referred to as "the Site").
These amendments are binding as of the start line, and do not apply to contracts concluded before that decision.
Every purchase on the Site is subject to the General Conditions of Sale applicable to the order date.
Poschette is confident that, once validated the order, the Clients have read and unconditionally accepted the Conditions of Sale.
Customers undertake to respect the General Terms and Conditions of Use detailed on it.
2. Make an order
To execute an order on the Site Customers have access to the ff. means:
via the Internet on the site: www.shop.poschette.it 24 hours 7 days a week
The order process consists of four (4) successive stages.
Once the choice is made and validated the trash, customers should:
choose the mode of delivery
choose the way of payment
accept these General Terms of Sale by ticking the appropriate box
Once you select the method of payment, customers should proceed to the balance of the order, which will formalize in a firm and final sales contract that binds them to Poschette.
3. Product Information
Poschette pays particular attention to the setting on line of information on the essential characteristics of products through technical specifications drawn up by its partners and / or suppliers and by illustrative photographs of the products, the technical limit and in compliance with the best market standards.
The sale prices listed on the site are expressed in Euros (€) and include VAT but exclude delivery costs.
The delivery costs are the responsibility of the Customer (Except promotions) and are billed at the end of the order in addition to selected products, do not fall into promotions orders with excessive volume weight ratio as substrates. The prices listed on the site are also expressed, for the nations belonging to the European Community, in the national currency, without this having a commercial value. The list price is in Euros and is systematically stated clearly before order confirmation. Poschette reserves the right to change prices at any time, but is equally committed to apply the prices indicated on the site at the time of order.
The Customer orders are fulfilled within the limits of the quantity of available products. In the event that the product ordered is not available, Poschette engages contact customers via e-mail within 7 days from order date to inform them of the time required for delivery of the product ordered. Availability on the Site are updated approximately every 24 hours.
6. Delivery methods
Products purchased on the Site can be delivered throughout Europe and throughout Italy, including the islands.
If the item is available in storage, the anticipated delivery date is determined by all of the following 2 items:
In the event that delivery is delayed for more than 15 days of the scheduled date, customers will have the option to cancel the order by registered letter with return receipt. Poschette will undertake to refund to customers within 30 days of the expenses incurred.
Poschette uses delivery mode "Expressed Standard" (24 to 48 hours) for orders up to 50 kg: The choice of this type of delivery allows you to receive the order to the address indicated on average within 48/72 hours hours thanks to the couriers.
All orders validated before 13:00 will be shipped immediately (provided that the products ordered are available).
The costs inherent in this type of delivery may vary according to the selected products. Important information: Poschette pays particular attention in respect of guaranteed delivery times during the recording of the order. In case of non receipt of the order by the specified deadline, Poschette open an investigation against the carrier which takes a few days. In all circumstances, if the delivery is in excess of fifteen (15) days of the date of expected delivery limit, and this is not due to force majeure, the customer may cancel the order by registered letter with acknowledgment of receipt and will be repaid within a maximum of thirty (30) days.
Upon receipt of the order, you must verify that the products comply with the order, and to indicate if they are damaged, any anomalies on the delivery form of handwritten form and countersigned reserves.
For orders not collected / delivered to the customer shipping costs will be charged for arrival and return, packing charges and the administrative costs and any other costs incurred such as inventory, delivery etc..
This condition applies also the orders benefiting the shipping costs offered by Hydroponics. Without prejudice to applicable legal guarantees, Poschette advises customers to address their reservations as soon as possible
7. Secure Payments treatment and financial data
Poschette has chosen to guarantee payment security through encryption of the connection during transmission on the network. When the lock symbol, it means that payments are protected. We ask our customers to note that, in case there are suspicions of fraud relating to a specific payment, the latter may be canceled without notice.
Poschette makes available to its customers this possibility of payment: credit card (Visa, Visa Electron, Mastercard) via paypal, bank transfer gateway.
As for payment via credit card, they are charged immediately upon confirmation of the order, provided they have obtained authorization from the relevant banking organizations, without which the order is void. The online payment by credit card is made through paypal system that allows encoding of bank data when transmitted over the network. financial data; financial data released during the purchase by credit card or other financial data of our customers are NOT in any way registered or stored by our company.
8. Right of withdrawal. Money Back
The withdrawal right is reserved solely to natural persons, so it can not be exercised by legal persons and natural persons acting for purposes relating to their professional activity. To exercise the right of withdrawal is necessary to send, after A / R and within 15 working days from receipt of goods, the items for which it intends to exercise this right. The return costs of the product are the responsibility of the customer.
The right of withdrawal is lost if the returned product is not intact, that:
The indicated period of 15 days is counted from the date of delivery of the order. Poschette proceed to re-credit the order transmission relative to the cost of goods shipped within 30 business days following the shipment of goods by the customer and not before the receipt of goods. Poschette consequently reject any Product not packed, as well as products for which they have not been already paid by the customer the cost of returning.
9. Return of products
Will be accepted only the products undamaged and include accessories and manuals, returned in original packaging at the After Sales Service. Product shipping costs are borne by the customer. To send back one or more products, follow the instructions in the authorization email to made.
10. Guarantees and service assistance
10.1 Legal Guarantees
Regardless of the contractual services referred to in Article 13 of these general conditions, any product we sold as new is covered by legal guarantee of conformity and guarantee for hidden defects, in accordance with the following legal conditions.
The costs of returning the / the product / is fault / is defective or is / are charged to the customer. To send back one or more products, follow the instructions in the authorization email to made. No product will be given directly over the headquarters of Poschette. Caution: The legal guarantee does not apply (or apply only partially) to repair the damage caused by an external cause to the product (for example: stains, rips, etc.).
11. Disputes and responsibilities
Poschette will in no circumstances be held responsible for the non-finalization of the contract for reasons of force majeure, such those defined by the French courts, responsibility of the customer or third parties. Remember, it is prudent and advisable to proceed to the preservation of the data contained in the products purchased. Poschette can not be held liable for damages resulting from misuse of the products sold on the site. Although the products sold on the site possess the characteristics of which comply with professional use, Poschette does not have a vocation to sell the products to professionals.
12. Comments, criticisms, communications
All opinions of customers sent to Poschette are monitored and moderated by Poschette marketing. In the event that such opinions are contrary to law or morality (abusive publicity, defamatory intentions, insults, improper comments ...) Poschette reserves the right to reject or modify the opinion in question.
13. Intellectual property
The totality of the content of the Site www.shop.poschette.it (illustrations, texts, descriptions, brands, images, videos) is the property of Poschette, its employees and / or partners. All reproductions, partial or total, of the contents of the site, by any process and on any media, must be subject to prior and express authorization of Poschette.
All information, content, practices and software offered by our services are protected by Italian and international laws governing intellectual property and copyright. Poschette can not grant permission to copy, publish and / or distribute the various contents to the people who do not hold the intellectual property rights.
All fraudulent use of such content will be considered as crimes of counterfeiting, severely punished by the Code of Intellectual Property. Poschette will in no circumstances be held responsible for the breach by one or more users of the rights of third parties and perpetrated because of the activities of the same on the Site.